
Last updated August 2026
We answer support email within one business day, and faster on weekends during the season.
Email support@pressboxsounds.comYour account email, the team or player involved, the screen you were on, and what you expected to happen. For audio problems, tell us the device and whether you were on a Bluetooth speaker.
Purchases and receipts live on the Billing screen inside the app. Refund terms are in the Refund Policy.
Signed in? Use Settings → Support → Report an issue. It attaches the screen and device details automatically, which gets it fixed faster.
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